🔒 Privacy Policy – AA Naples Boat Rental

Effective Date: March 22, 2026

1. Who We Are

AA Naples Boat Rental (“Company,” “we,” “our,” or “us”) operates the website:
👉 https://naplesrentalboat.com

We provide pontoon boat rental services in Naples, Florida.

2. Information We Collect

🔹 Information You Provide

We collect personal information you voluntarily provide when you:

• Make a reservation
• Fill out a contact or booking form (WordPress forms)
• Complete a rental agreement (via DocuSeal)
• Contact us by phone, email, or text

This may include:

• Full name
• Email address
• Phone number
• Billing and payment information
• Reservation details (date, boat, duration)
• Identification details required for rental agreements

🔹 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent
• Referring website
• Cookies and usage data

3. How We Use Your Information

We use your information to:

• Process and manage reservations
• Send booking confirmations and reminders
• Provide check-in instructions and marina details
• Process payments and deposits
• Communicate important updates (including weather or safety alerts)
• Respond to inquiries and customer service requests
• Improve website functionality and performance
• Analyze usage through Google Analytics
• Comply with legal and safety obligations

4. Payments & Financial Information

Payments are processed securely through Square.

• We accept major credit cards
• A deposit or pre-authorization may be required
• We do not store full credit card details on our servers
• Payment data is handled directly by Square in accordance with their security standards

5. Rental Agreements & Legal Documents

Before your rental, you are required to complete a rental agreement and liability waiver via DocuSeal.

These documents may include:

• Identification details
• Digital signatures
• Legal acknowledgments

This information is required for operational, legal, and insurance purposes.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Remember preferences
• Analyze traffic and user behavior

We use Google Analytics, which collects anonymized information such as:

• Pages visited
• Time spent on site
• Device and browser type

You can disable cookies through your browser settings; however, some features may not function properly.

7. SMS & Text Messaging

By providing your phone number, you consent to receive SMS messages related to your reservation.

🔹 Types of Messages:

• Booking confirmations
• Reservation reminders
• Check-in instructions
• Operational updates

🔹 Additional Information:

• Message frequency varies
• Standard message and data rates may apply
• You may opt out at any time by replying STOP
• For assistance, reply HELP or contact us directly

8. Third-Party Services

We use trusted third-party providers, including:

• Square – payment processing
• Google Analytics – website analytics
• DocuSeal – rental agreements
• WordPress plugins/forms – website functionality

These providers may process your data under their own privacy policies.

9. Embedded Content

Our website may include embedded content (e.g., maps, videos).
These third-party services may collect data about you as if you visited their site directly.

10. How We Share Your Information

We do not sell your personal data.

We may share your information only with:

• Payment processors (Square)
• Service providers necessary to fulfill your booking
• Legal authorities if required by law

11. Data Retention

We retain your information:

• As long as necessary to fulfill reservations
• For legal, accounting, and operational purposes
• To comply with liability and insurance requirements

Rental agreements and transaction records may be retained for extended periods.

12. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Request deletion (subject to legal obligations)

To submit a request, contact us below.

13. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from children.

14. Updates to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.

15. Contact Information

📧 info@naplesrentalboat.com
📞 (239) 529-0093
📍 Naples, Florida